Shipping policy
Shipping & Payment
All prices include VAT.
Delivery area
We deliver to all EU member states. Shipping is from our EU warehouse directly to Germany.
Delivery times
| Destination country | Delivery time | Shipping costs |
|---|---|---|
| Germany | 3–5 working days | For free |
| Austria / Switzerland | 2–4 working days | For free |
| Other EU countries | 3–6 working days | For free |
The stated delivery times are estimates from receipt of payment. We will inform you by email as soon as your order has been shipped, including a tracking link.
Shipping partner
We ship with DHL, DPD, or an equivalent EU parcel service provider. The choice depends on the destination country and availability.
Payment methods
- Credit card (Visa, Mastercard, American Express)
- PayPal
- Apple Pay / Google Pay
- SEPA bank transfer (prepayment)
Payment is due at the time of ordering. All prices include statutory VAT.
Security
All payments are processed via encrypted SSL/TLS connections. We do not store any payment data on our servers.
Returns & Cancellations
You have the right to cancel your order within 14 days of receipt without giving any reason. Please see our cancellation policy for further details .
Questions?
For questions regarding your order, please contact: gozestoeu@gmail.com