Shipping policy

Shipping & Payment

All prices include VAT.

Delivery area

We deliver to all EU member states. Shipping is from our EU warehouse directly to Germany.

Delivery times

Destination country Delivery time Shipping costs
Germany 3–5 working days For free
Austria / Switzerland 2–4 working days For free
Other EU countries 3–6 working days For free

The stated delivery times are estimates from receipt of payment. We will inform you by email as soon as your order has been shipped, including a tracking link.

Shipping partner

We ship with DHL, DPD, or an equivalent EU parcel service provider. The choice depends on the destination country and availability.

Payment methods

  • Credit card (Visa, Mastercard, American Express)
  • PayPal
  • Apple Pay / Google Pay
  • SEPA bank transfer (prepayment)

Payment is due at the time of ordering. All prices include statutory VAT.

Security

All payments are processed via encrypted SSL/TLS connections. We do not store any payment data on our servers.

Returns & Cancellations

You have the right to cancel your order within 14 days of receipt without giving any reason. Please see our cancellation policy for further details .

Questions?

For questions regarding your order, please contact: gozestoeu@gmail.com